Make sure that the cable is directly connected to your navigation device and your computer. If your device is not recognised by your computer and is just listed as Not Connected in MyDrive Connect, first make sure to check the connection between your computer and device: Shows all the maps that were included with your device and that you have purchased for it, so you can freely install or swap these around. Add a new map for use on your navigation device. If you have several maps installed you can delete maps to free up space, but you always need to have at least one map installed on your device. Some maps allow you to select versions with different country coverage so you can install a smaller map that still suits your needs. Install a map with different coverage to get a smaller or larger version. Click on a map image to see more details. , you see the maps that are installed on as well as available for your device. You can also add, delete or change the maps you have installed on your navigation device in the Is your update not starting or getting interrupted? Make sure you don’t disconnect your navigation device from the computer until both the device and MyDrive Connect says that the update has been completed. The update(s) are first downloaded to your computer, then transferred to your navigation device, and finally installed and prepared for use. To download and install updates tick or untick the checkboxes to the right to choose what to update, then click The Navcore update is already checked and at the top of the list, so just click : If there is a software update available for your device, you need to install this before you can update your maps. In the menu bar to see a list of the available updates. With the red checkmark, or doesn’t show up at all here,Ĭlick here to jump to the troubleshooting section When your device is connected, MyDrive Connect automatically checks for updates and syncs any changes from your device. Log in with your TomTom account if prompted, and wait until your device is turned on. : The following navigation devices do not connect to HOME: GO 800/1000/2000 series, GO LIVE Top Gear edition, Via series, Start 20 series, Start 60, Blue&Me TomTom 2 LIVE, Sony XNV, TomTom Connect, GO 40, GO 50, GO 51, GO 60, GO 61, GO 400, GO 500, GO 600, GO 510, GO 610, Rider 410, Rider 400, Rider 40, GO 5000, GO 6000, GO 5100, GO 6100, Trucker 5000, Trucker 6000, START 40, START 50, START 60, Start 42, Start 52, Start 62, VIA 52, VIA 62, GO 520 Wi-Fi, GO 620 Wi-Fi, Rider 500, Rider 550, GO 5200 Wi-Fi, GO 6200 Wi-Fi, GO Basic, GO Classic, GO Essential, GO Premium, GO Premium X, GO Camper, GO Discover.Connect your navigation device to your computer and start MyDrive Connect. Updating the software on your navigation device (TomTom HOME) TomTom HOME is installed on your computer.Īfter you have installed the software, click this link see the steps for updating your device using TomTom HOME: If you are not allowed to administer the computer, contact the admin for the computer. You are asked to agree to the terms of the software license agreement.Įnter your admin password. To read the end user licence agreement, click the link When finished, TomTom HOME is saved in your downloads folder.Ĭlick the Finder icon in the Dock to switch to Finder.įrom the Finder menu at the top of the screen, clickĭouble-click the TomTom HOME dmg installer file. If your computer is running OS x versions 10.12 or 10.13 click here to Follow these steps:īutton below to download the latest version of TomTom HOME. To install TomTom HOME on your Mac, you need to download the file to your computer. If you are using another browser the steps may vary. The steps below refer to the Safari browser.
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